WPBot <= 8.5.9 - Unauthenticated Sensitive Information Exposure in 'wpbot_send_email_transcript' AJAX Action

{
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "cveMetadata": {
    "cveId": "CVE-2026-16773",
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "dateUpdated": "2026-07-28T11:32:48.445Z",
    "dateReserved": "2026-07-23T17:08:39.007Z",
    "datePublished": "2026-07-28T11:32:48.445Z",
    "state": "PUBLISHED"
  },
  "containers": {
    "cna": {
      "providerMetadata": {
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence",
        "dateUpdated": "2026-07-28T11:32:48.445Z"
      },
      "title": "WPBot <= 8.5.9 - Unauthenticated Sensitive Information Exposure in 'wpbot_send_email_transcript' AJAX Action",
      "descriptions": [
        {
          "lang": "en",
          "value": "The WPBot – AI ChatBot for Live Support, Lead Generation, AI Services plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 8.5.9 via the wpbot_send_email_transcript_free. This makes it possible for unauthenticated attackers to exfiltrate full chat transcripts and associated user PII — including names, email addresses, and phone numbers — stored in the wpbot_user and wpbot_conversation tables to an attacker-controlled email address."
        }
      ],
      "affected": [
        {
          "vendor": "quantumcloud",
          "product": "WPBot – AI ChatBot for Live Support, Lead Generation, AI Services",
          "defaultStatus": "unaffected",
          "versions": [
            {
              "version": "0",
              "status": "affected",
              "versionType": "semver",
              "lessThanOrEqual": "8.5.9"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "lang": "en",
              "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
              "cweId": "CWE-200",
              "type": "CWE"
            }
          ]
        }
      ],
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/5463548c-22bd-4645-a94d-ee8c6a236337?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/chatbot/tags/8.5.9/includes/chat-sessions/wpbot-chat-sessions.php#L746"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/chatbot/tags/8.5.9/includes/chat-sessions/wpbot-chat-sessions.php#L707"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/chatbot/tags/8.5.9/includes/chat-sessions/wpbot-chat-sessions.php#L690"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/chatbot/tags/8.5.9/includes/chat-sessions/wpbot-chat-sessions.php#L702"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset?reponame=&old=3621386%40chatbot&new=3621386%40chatbot"
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "version": "3.1",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM"
          }
        }
      ],
      "timeline": [
        {
          "time": "2026-07-23T17:23:46.000Z",
          "lang": "en",
          "value": "Vendor Notified"
        },
        {
          "time": "2026-07-27T23:30:04.000Z",
          "lang": "en",
          "value": "Disclosed"
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Wordfence PRISM",
          "type": "finder"
        }
      ]
    }
  }
}